HP LaserJet 1020 series spooler.exe problem
I have a common problem with users who has HP LaserJet 1020/1022 series. They have problem with commonly hanging up spooler service. I found some clues at hp business forum but nothing with working solution.
The problem looks like:
Faulting application spoolsv.exe, version 5.1.2600.2696, faulting module ZSR.DLL, version 6.20.1625.0, fault address 0×0001f979.
You can find a solution working for a while like MS KB324757. But I found almost same, working, and for my users made a small batch file.
Just make a file clean_spooler.bat and insert there:
net stop “spooler”
del /S /Q c:\windows\system32\Spool\Printers\*
net start “spooler”
and tell users to use it every time they has problems with damaged driver!
Very useful.
Had the same problem with the same printer, but this solved it.